Public Services

Jan Seva Kendra (Gandhinagar) is the outcome of the strategic union of technology andpositive governance. The initiative is aimed towards bringing effective e-Governance at the district level, while introducing the transition from traditional governance to paperless, place independent governance services in planned phases. About 97 everyday issues like licenses/permissions under different Acts, various certificates & NOCs, 44 types of affidavits, pensions and grants related issues, land matters, RTI cases etc are handled everyday in a time-bound proficient manner at Jan Seva Kendra. The services are delivered from Gandhinagar, Mansa, Kalol as well as Dehgam centres. JSK Gandhinagar combines the application of creativity and technology for the benefit of people. Some of the unique and effective practices at the Kendra are SMS Status Check, SMS Reports & Intimation, Online Status Check & Form Download, 24×7 Automated Phone ResponseDocument Archives, Auto-email, Token System for minimum waiting timeBarcode-based Tracking, Biometrics-based Identity, Involvement of Senior Citizens and Retired Officers, Extended Hours of Operations, Home Delivery, Special Assistance to Physically Challenged, Illiterate people, and Senior Citizens, Weekly Meeting for Monitoring & Process, Re-engineering Village Camps.